We are seeking a ServiceNow Technical Consultant with a minimum of 2 years’ experience specializing in the GRC module. The ideal candidate should be adept at navigating the latest ServiceNow version and possess a strong understanding of ITIL concepts and IT Service Management practices. ITIL v4 certification is a plus.
Key Responsibilities:
- Utilize functional and technical expertise to configure, administer, and design flows within the ServiceNow platform.
- Apply knowledge of software development or IT Service Management to enhance ServiceNow solutions.
- Familiarity with Agile methodologies, particularly SCRUM, is advantageous.
- Proficient in the SAFe Methodology.
- Stay abreast of emerging technologies such as Performance Analytics, Robotic Process Automation, and Database-level integrations/ETL.
- Contribute to use case, functional, and user acceptance testing processes.
- Demonstrate proficiency in JavaScript, with additional experience in web-based programming languages such as Angular JS, XML, JSON, HTML, and CSS preferred.
- Understanding relational database concepts; experience as a DBA is desirable.
- Experience in ServiceNow Mobile solution development is beneficial.
- Ability to integrate ServiceNow with other tools and applications using Integration Hub or APIs.
- Responsible for promoting code and development changes from development to test environments using update sets in ServiceNow.
- Domain separation experience is advantageous.
Qualifications:
- Total Years of Experience in IT or ServiceNow 5+ Years of Experience.
- Must have 2+ years’ experience as a ServiceNow Technical Consultant with a focus on the GRC module.
- Strong familiarity with ITIL concepts and practices; ITIL v4 certification is a plus.
- Experience with ServiceNow platform navigation, administration, configuration, and flow design.
- Background in either software development or IT Service Management.
- Understanding of Agile methodologies, SCRUM experience are preferred.
- Working knowledge of the SAFe Methodology.
- Emerging knowledge of Performance Analytics, Robotic Process Automation, and Database-level integrations/ETL.
- Experience in use case, functional, and user acceptance testing.
- Proficiency in JavaScript; familiarity with web-based programming languages such as Angular JS, XML, JSON, HTML, and CSS.
- Understanding of relational database concepts; experience as a DBA is desirable.
- Experience with ServiceNow Mobile solution development.
- Ability to integrate ServiceNow with other industry-leading tools and applications via Integration Hub or APIs.
- Familiarity with promoting code/development changes using update sets in ServiceNow.
- Domain separation experience is advantageous
Job Category: IT
Job Type: Full Time
Job Location: Remote