We are seeking a ServiceNow Technical Consultant with a minimum of 2 years’ experience specializing in the GRC module. The ideal candidate should be adept at navigating the latest ServiceNow version and possess a strong understanding of ITIL concepts and IT Service Management practices. ITIL v4 certification is a plus.

Key Responsibilities:

  • Utilize functional and technical expertise to configure, administer, and design flows within the ServiceNow platform.
  • Apply knowledge of software development or IT Service Management to enhance ServiceNow solutions.
  • Familiarity with Agile methodologies, particularly SCRUM, is advantageous.
  • Proficient in the SAFe Methodology.
  • Stay abreast of emerging technologies such as Performance Analytics, Robotic Process Automation, and Database-level integrations/ETL.
  • Contribute to use case, functional, and user acceptance testing processes.
  • Demonstrate proficiency in JavaScript, with additional experience in web-based programming languages such as Angular JS, XML, JSON, HTML, and CSS preferred.
  • Understanding relational database concepts; experience as a DBA is desirable.
  • Experience in ServiceNow Mobile solution development is beneficial.
  • Ability to integrate ServiceNow with other tools and applications using Integration Hub or APIs.
  • Responsible for promoting code and development changes from development to test environments using update sets in ServiceNow.
  • Domain separation experience is advantageous.

Qualifications:

  • Total Years of Experience in IT or ServiceNow 5+ Years of Experience.
  • Must have 2+ years’ experience as a ServiceNow Technical Consultant with a focus on the GRC module.
  • Strong familiarity with ITIL concepts and practices; ITIL v4 certification is a plus.
  • Experience with ServiceNow platform navigation, administration, configuration, and flow design.
  • Background in either software development or IT Service Management.
  • Understanding of Agile methodologies, SCRUM experience are preferred.
  • Working knowledge of the SAFe Methodology.
  • Emerging knowledge of Performance Analytics, Robotic Process Automation, and Database-level integrations/ETL.
  • Experience in use case, functional, and user acceptance testing.
  • Proficiency in JavaScript; familiarity with web-based programming languages such as Angular JS, XML, JSON, HTML, and CSS.
  • Understanding of relational database concepts; experience as a DBA is desirable.
  • Experience with ServiceNow Mobile solution development.
  • Ability to integrate ServiceNow with other industry-leading tools and applications via Integration Hub or APIs.
  • Familiarity with promoting code/development changes using update sets in ServiceNow.
  • Domain separation experience is advantageous
Job Category: IT
Job Type: Full Time
Job Location: Remote

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